Identity Agency help established businesses grow more.

Why businesses choose Identity Agency:

Identity helps businesses grow through graphic design and branding, website design, video production, and social media. Our clients return time and again for one key reason—we’re a fantastic agency that delivers genuine results for clients across a variety of sectors.

An agency that says 'no' a lot.

At Identity Agency, we carefully assess every project to ensure it’s the right fit. If it won’t deliver results, we’ll say no and guide you on where to invest instead. With a commercially minded approach and appetite for selective onboarding—typically just one new client per month—you can trust us for honest advice that prioritises your success. We say no a lot because we only take on projects that truly make sense, this is why our clients tend to stick around for an awfully long time.

Why you should consider us

At Identity Agency, we offer a curated set of services that work seamlessly together to enhance your brand and drive growth.

Our policy of typically onboarding only one new client per month guarantees personalised attention and fantastic service to our existing clients. It also means that we only commit to projects where we can make a significant impact, ensuring that our clients are always satisfied.

2. Anti-risk approach

We advocate for sustainable growth. If a client’s goals appear too ambitious for their budget, we provide honest feedback and work together to identify the most reliable and risk-free strategies for achieving their business objectives, even when it means less money in our pocket.

We prioritise long-term, sustainable growth over quick financial wins—for both our clients and ourselves. Our success has been built on stable, organic growth, and we take the same approach with our clients. If we don’t see how we can be a valuable long-term partner in your journey, we won’t push for the work. We’re here to build lasting relationships, not just transactions.

We believe businesses have a responsibility to give back to the environment. That’s why we’ve partnered with My Square Metre to support rewilding and ecological restoration efforts. By working with us, you’re indirectly contributing to biodiversity initiatives that help protect and restore natural habitats. Sustainability isn’t just a box to tick—it’s part of how we do business.

Identity Agency is proud to be accredited by the Good Business Charter, a recognition that underscores our dedication to ethical business conduct. This accreditation reflects our commitment to our employees, clients, and the environment, ensuring that responsibility and integrity are at the core of everything we do. Read our LinkedIn article on the award here.

What our clients say

I started working with Identity Agency in October 2021 for a full rebrand and a new website. I cannot recommend them enough if you are thinking of rebranding, having a new website created, or using any of their other services. Their attention to detail is second to none, and their passion for their work shows in the finished product. I could not be happier with the result of all their hard work.

Chris Owen
Managing Director at Optimum Safety

Identity Agency are extremely attentive. They’ve worked with us for years, offering invaluable consultancy and marketing insights. When we rebranded, they created a stunning website and supporting materials, all delivered with great attention to detail. Nothing is ever too much trouble, and they respond quickly, keeping us updated. I wouldn’t hesitate to recommend Identity Agency for a professional, responsive service.

Lucy Pitfield
Director and HR Specialist at The Thrive Tribe

Working with Identity on the Lincoln Be Smarter project has been a fantastic experience. Their website and social content stood out, with the team going above and beyond. They showed genuine interest in the project and provided valuable input during updates. Their dedication to clear communication kept all stakeholders informed, which truly sets them apart from other agencies.

Dominick McOmish
Marketing and Events Officer at The University of Lincoln